Monday, October 21, 2013

Android Smartphone device won't connect/display in Windows Media Player 'x' [SOLUTION]

Today I was wanting to transfer my music from my Windows Media Player to my Samsung Galaxy Ace 2 (GT-18160) Android smartphone.

Yet after connecting my smartphone via USB Cable to my PC; it wasn't recognising it as a device. It was recognising it as a camera and I was able to view the files within Windows Explorer so it wasn't a connection problem. However the device would not show within Windows Media Player (version 11 in my case on a 32 bit Windows XP system).

After Googling around I discovered majority of people are having similar problems.

The fix for most cases is you have to install Samsung's software called "Kies". Also install the codec option - really important bit!

After a reboot and connecting my device this time around Windows Explorer recognised the device fully AND Windows Media Player also found the device.

I was then able to sync my music from within Windows Media Player library (see here for aid on syncing your music with Windows Media Player).

OTHER FIXES:

- You need to make sure you have Windows XP SP2 or above!

- You need to make sure you have Windows Media Player 10 or above! Get the latest version here.